Fort Lauderdale’s Landscape Professionals
TotalScape Design is owned by award-winning landscape designer and CEO of Turf’s Up Radio, the only radio station dedicated to the green industry, Darren Gruner.
“YOUR INDUSTRY. YOUR STATION.”
How long have you been in business?
Are you licensed and insured for the work you'll be doing here?
Yes, we are licensed in the State of Florida and carry full general liability insurances.
I’ve been told I should only hire a licensed contractor. Why is that?
Like many states across the country, the State of Florida has made it their position to help protect the homeowner from any serious consequences from poor and untrained workmanship. Their involvement ensures that the work you are having completed will be done by contractors who have proven to the state that they are legitimate and capable.
Can you give me some cost estimates over the phone or do we need to meet?
We can only give you some very basic cost estimates over the phone. Each job is different with its own unique conditions and site situations. All these factors can and will effect the cost to complete the work.
I enjoyed working with the designer for our landscape, but will we ever see him during the construction of our job?
Yes, your designer will be onsite to ensure that each stage of the project is going as planned.
When you start the job, will the work continue until finished?
Yes, we will not start your project until we are ready to continue through to the end. The only thing that can delay the project would be weather, unforeseen obstructions, product delay or homeowner changes or delay.
We have a lot of work we would like to have done. Will you be able to run the job for us so the work is completed in the proper order?
Quite often we will act as a project manager to help the homeowner make sure that the different trades have the opportunity to install their work at the correct time.
We really don't know of just can't envision what we want. Can you help us?
Absolutely! We will offer to create for you a 3 Dimensional computerized design. Our software program has helped thousands to envision what their project will look like before any work has begun.
Is there a charge for a 3D Design?
YES – A minimum of $500.00 will be required to start any design work. The scope of work will determine the overall cost of the design and will be discussed in length before moving forward. However, any balance over $500.00 will be eligible for full credit if we are hired to complete the project we design.
NO – There is no charge for meet us to discuss your project and determine a plan moving forward.
Will you be obtaining any necessary permits from the city for the work to be done?
Yes, that’s part of our job. We will check with your city to obtain the necessary licenses and permits. We will also call for the required inspections as needed and when completed, will give you the city job card for you to store in your files. However, all permit fees will be your responsibility.
Is it ok if I try to complete some of the work myself?
That’s up to you, but we do need to be careful. Most times this will delay the finish date because we will need to move on to another project while we wait for you to finish your work.
Will your proposal for our job be just a single price, lump sum total?
No. Our job proposals will list all the different phases of work to be completed and their individual costs. Sometimes the proposal will also have optional costs for you to choose from. There are times a homeowner is not able to afford to complete the entire project. In that case, we will work with you and your budget to help you understand the work that should be done first and what work can be done at a later time without damaging the new work that had been installed.
creating all of your outdoor needs
Outdoor designs is not just our job; it’s our passion. We love every second of what we do and how we do it. From building a relationship with you to turning your dream into reality, we look forward to talking with you soon!
Get the experience you deserve. Find out why we are #1 in customer service. Call us now and for a quote to see how fast we respond to answer your questions.